AWS Machine Learning

NOVEMBER 13, 2024

You can now register machine learning (ML) models in Amazon SageMaker Model Registry with Amazon SageMaker Model Cards , making it straightforward to manage governance information for specific model versions directly in SageMaker Model Registry in just a few clicks.

Government 117

Government Engineering Metrics APIs 117

AWS Machine Learning

DECEMBER 1, 2022

Overview of model governance. Model governance is a framework that gives systematic visibility into model development, validation, and usage. Model governance is applicable across the end-to-end ML workflow, starting from identifying the ML use case to ongoing monitoring of a deployed model through alerts, reports, and dashboards.

Government 101

Government Metrics APIs Engineering 101

AWS Machine Learning

OCTOBER 29, 2024

This post is part of an ongoing series on governing the machine learning (ML) lifecycle at scale. To start from the beginning, refer to Governing the ML lifecycle at scale, Part 1: A framework for architecting ML workloads using Amazon SageMaker.

Government 110

Government Metrics Accountability APIs 110

ShepHyken

NOVEMBER 2, 2018

As we move towards big data and artificial intelligence, chatbots seem to be leading the way towards a more automated future. AI chatbots have been used in online retail websites as well as in healthcare, financial institutions and even in the government. We cannot escape the future.

Chatbots 243

Chatbots Personalization Healthcare Government 243

Hero Digital

FEBRUARY 20, 2020

Choose your data sources and evaluate their readiness to create an action plan to remediate issues and/or obtain missing data. Lay a solid foundation of robust enterprise data management and governance upon which the science can evolve and advance. Implement a data-layer-centric martech architecture.

Big data 52

Big data Analytics Enterprise Government 52

AWS Machine Learning

OCTOBER 2, 2024

However, scaling up generative AI and making adoption easier for different lines of businesses (LOBs) comes with challenges around making sure data privacy and security, legal, compliance, and operational complexities are governed on an organizational level. In this post, we discuss how to address these challenges holistically.

Government 129

Government APIs Enterprise Best practices 129

CSM Magazine

AUGUST 5, 2020

This is the question many local government organisations are asking as they strive to serve the community at reduced cost. Research suggests that the majority of calls coming into local government contact centres are about revenues and benefits, waste and recycling, planning and highways. Henry Jinman of EBI.AI

Government 52

Government Automotive Chatbots Self service 52

AWS Machine Learning

AUGUST 31, 2023

The framework that gives systematic visibility into ML model development, validation, and usage is called ML governance. During AWS re:Invent 2022, AWS introduced new ML governance tools for Amazon SageMaker which simplifies access control and enhances transparency over your ML projects.

Government 52

Government Accountability Enterprise Best practices 52

CSM Magazine

DECEMBER 4, 2023

As businesses increasingly prioritize the incorporation of environmental, social, and governance (ESG) initiatives into their daily operations, many executives are rightfully pondering not only the moral implications of responsible ESG practices but – perhaps more importantly – how to quantify their impact on corporate financial performance (CFP).

Government 105

Government Morale Finance industry standards 105

AWS Machine Learning

FEBRUARY 13, 2024

Who needs a cross-account feature store Organizations need to securely share features across teams to build accurate ML models, while preventing unauthorized access to sensitive data. SageMaker Feature Store now allows granular sharing of features across accounts via AWS RAM, enabling collaborative model development with governance.

Accountability 134

Accountability Government Engineering Scripts 134

ClearAction

APRIL 3, 2015

CX governance structure: what does the company need, according to the organization and customers? Keep up-to-date through the ClearAction newsletter: Originally published on IBM Big Data & Analytics Hub. Customer Experience Governance: Do This, Not That. —@Lynn_Teo. " —@thecxguy.

Customer Experience 121

Customer Experience Employee engagement Government Big data 121

Peter Lavers

NOVEMBER 16, 2017

You also have access to fantastic tools such as IBM Watson’s cognitive technology, which are helping unscramble big data and complex customer journeys in a way that’ll never be achieved with brown paper and post-it notes! The 21 st century organizational design needs three P&L lenses – product, channel, and customer.

Customer centricity 183

Customer centricity Automotive Finance Marketing 183

AWS Machine Learning

JULY 19, 2023

They provide a factsheet of the model that is important for model governance. However, when solving a business problem through a machine learning (ML) model, as customers iterate on the problem, they create multiple versions of the model and they need to operationalize and govern multiple model versions.

Government 97

Government Best practices Metrics Enterprise 97

CX Journey

FEBRUARY 27, 2015

Failing to outline a governance structure Without a governance structure in place, we perpetuate silo thinking and fail to achieve cross-functional alignment, involvement, and commitment. Because a governance structure outlines people, roles, and responsibilities when it comes to your customer experience strategy.

Customer Experience 86

Customer Experience Government Journey mapping Customer centricity 86

Totango

DECEMBER 1, 2021

An agile approach brings the full power of big data analytics to bear on customer success. Follow a clear plan on governance and decision making. Follow a Clear Plan on Governance and Decision making. Effective execution of an agile CS plan depends on following good governance and decision-making practices.

Government 100

Government Journey mapping Accountability Benchmark 100

ClearAction

APRIL 18, 2015

Data can be insightful to all of the roles HR takes on in facilitating the company’s CX goals. 60% of companies are now investing in big data and analytics to make HR more data driven. Hiring: Data can help determine common characteristics that define the "right fit" —@AlexConde.

Customer Experience 96

Customer Experience Employee engagement Big data Customer centricity 96

Lumoa

JANUARY 9, 2018

Some hints: big data, omnichannel, personalisation, AI and organizational culture. Many organizations are currently enamoured with the promise of technology and big data. data security, gig economy, AI, machine learning).” That’s what we asked each of them: How do you see the future of customer experience??

Customer Experience 133

Customer Experience Big data Customer centricity Technology 133

AWS Machine Learning

JANUARY 6, 2023

Jessie Danqing Cai, Associate Research Director, Big Data & Analytics Practice, IDC Asia/Pacific. The launches included three new capabilities for ML model governance. A new role manager, model cards, and model dashboard simplify access control and enhance transparency to support ML model governance.

Government 90

Government Engineering Big data Marketing 90

Natalie Petouhof

JUNE 4, 2015

Key Principle #2: Big Data Technologies: Aster, Hadoop, Big Data Apps, Apps Center, Open Source Contribution and leverage. Key Principle #5: Consulting, Big Data Consulting, Analytics Consulting, Managed Services. Key Principle #5: Consulting, Big Data Consulting, Analytics Consulting, Managed Services.

Big data 53

Big data Chief Customer Officer Analytics Consulting 53

Aspect

DECEMBER 27, 2017

RFPs for chatbots have arisen in verticals as diverse as banking, government, healthcare, and retail. In 2018, we should see much better integration with customer data and analytics, bringing customer history, behavioral patterns, and big data into chatbot interactions.

Chatbots 116

Chatbots Contact Center Interactive Voice Response Enterprise 116

Cisco - Contact Center

NOVEMBER 26, 2019

Traffic codes were established to govern the orderly operation in the public arena regulating who, what and how ownership, safety and violations would be administered. As with the automobile, speed for competitive advantage using big data and customer behavioral insights are used to improve decisions. Are boundaries useful?

Contact Center 91

Contact Center contact center solutions Transportation Government 91

Avaya

MAY 9, 2017

It means enterprise leaders having a firm grip on the big data that infuses their organizations. Consider industries like government, where 71% of federal IT decision makers still use old operating systems to run important applications. It requires executive buy-in, sponsorship, and steady leadership. The bad news?

Customer Experience 76

Customer Experience Government Big data Enterprise 76

AWS Machine Learning

JUNE 25, 2024

Shelbee is a co-creator and instructor of the Practical Data Science specialization on Coursera. She is also the Co-Director of Women In Big Data (WiBD), Denver chapter. He is responsible for helping customers solve their observability and governance challenges with AWS native services.

Metrics 128

Metrics APIs Government Big data 128

AWS Machine Learning

NOVEMBER 12, 2024

Bond types**: The list covers a range of bond types, including corporate bonds, government bonds, high-yield bonds, and green bonds. In entered the Big Data space in 2013 and continues to explore that area. He is focused on Big Data, Data Lakes, Streaming and batch Analytics services and generative AI technologies.

Engineering 115

Engineering Real estate Government Big data 115

ClearAction

JUNE 8, 2015

Originally published on IBM Big Data & Analytics Hub. Customer Experience Governance: Do This, Not That. After all, studies have shown that sports team-like coordination among the managers of various aspects of customer experience yields stronger business results. We all want to win with customers.

Customer Experience 94

Customer Experience Chief Customer Officer Customer centricity Employee engagement 94

AWS Machine Learning

MARCH 23, 2023

He works with government, non-profit, and education customers on big data and analytical projects, helping them build solutions using AWS. In his free time, he enjoys refereeing football games and playing softball. Ben Snively is a Public Sector Specialist Solutions Architect.

Scripts 126

Scripts APIs Government Analytics 126

Fonolo

SEPTEMBER 11, 2018

Then consider that there are forces pushing the other way as well, namely: More transactions moving online (ecommerce is still only 10% of total retail); and new categories ramping up (tele-health, education, and government services). So, this is a “balance of forces” question. Flavio Pereira , Founder and CEO, Nuveo.

Customer Service 89

Customer Service Banking Contact Center Call Center 89

AWS Machine Learning

APRIL 11, 2023

These customers need to balance governance, security, and compliance against the need for machine learning (ML) teams to quickly access their data science environments in a secure manner. We also introduce a logical construct of a shared services account that plays a key role in governance, administration, and orchestration.

APIs 90

APIs Accountability Scripts Enterprise 90

Natalie Petouhof

JUNE 9, 2015

Organizations lack leadership and governance for experience management success. Evolve commerce with interaction and behavior pattern analytics by putting big data to work. Strive for unity among channel connectivity. Use predictive insights to deliver real-time, optimized responses.

Management 68

Management CRM Government Big data 68

AWS Machine Learning

NOVEMBER 24, 2023

In contrast, the data science and analytics teams already using AWS directly for experimentation needed to also take care of building and operating their AWS infrastructure while ensuring compliance with BMW Group’s internal policies, local laws, and regulations. Shukhrat Khodjaev is a Senior Global Engagement Manager at AWS ProServe.

Engineering 104

Engineering Analytics Self service Government 104

AWS Machine Learning

JUNE 26, 2023

He is passionate about building secure and scalable AI/ML and big data solutions to help enterprise customers with their cloud adoption and optimization journey to improve their business outcomes. He is passionate about building governance products, and Admin capabilities in Machine Learning for enterprise customers.

Management 91

Management Construction Automotive Engineering 91

AWS Machine Learning

NOVEMBER 27, 2024

Enterprises are facing challenges in accessing their data assets scattered across various sources because of increasing complexities in managing vast amount of data. Traditional search methods often fail to provide comprehensive and contextual results, particularly for unstructured data or complex queries.

Enterprise 112

Enterprise APIs Accountability Engineering 112

CSM Magazine

MARCH 9, 2021

And since Lobster is a managed service, public sector workers don’t have to worry about managing the technology or fret about how they’ll keep it up to date with the many strict regulations for local government that they must follow. The team at EBI.AI

Automotive 59

Automotive Government Transportation Big data 59

AWS Machine Learning

JUNE 24, 2022

Data engineers are able to create extract, transform, and load (ETL) pipelines combining multiple data sources and prepare the necessary datasets for the ML use cases. The data is cataloged via the AWS Glue Data Catalog and shared with other users and accounts via AWS Lake Formation (the data governance layer).

Enterprise 125

Enterprise Engineering Accountability APIs 125

AWS Machine Learning

DECEMBER 21, 2022

Customers can also access offline store data using a Spark runtime and perform big data processing for ML feature analysis and feature engineering use cases. Table formats provide a way to abstract data files as a table. Apache Iceberg is an open table format for very large analytic datasets.

Scripts 93

Scripts Engineering APIs Big data 93

AWS Machine Learning

FEBRUARY 29, 2024

Model governance – The Amazon SageMaker Model Registry integration allows for tracking model versions, and therefore promoting them to production with confidence. Prior to this role, Hasan led multiple initiatives to develop novel physics-based and data-driven modeling techniques for top energy companies. Hasan Shojaei , is a Sr.

Scripts 127

Scripts Engineering Metrics Best practices 127

Amity

JUNE 14, 2016

Treasure Data provides the first cloud service for the entire data pipeline, including collection, storage and analysis. Now businesses can get value from big data in days. BitTitan provides cloud solutions that simplify and improve IT activities for businesses, governments, healthcare providers.

Real estate 56

Real estate SaaS Government Healthcare 56