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Personalize your generative AI applications with Amazon SageMaker Feature Store

AWS Machine Learning

The personalization of LLM applications can be achieved by incorporating up-to-date user information, which typically involves integrating several components. In this post, we elucidate the simple yet powerful idea of combining user profiles and item attributes to generate personalized content recommendations using LLMs.

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What Came First COVID-19 or Poor Customer Service?

CSM Magazine

Thanks to Natural Language Processing (NLP), AI assistants quickly understand a customer’s initial query then pass this valuable intelligence along to the live agent who already knows what the person is calling about. In one go, it boosts agent confidence and sees customer satisfaction levels soar.

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Business Areas for Which Cloud Technology Is Especially Relevant

CSM Magazine

In addition, high competition in the market forces retailers to constantly take care of customer loyalty: improving mobile applications and ensuring flawless site operation, supporting chatbots to collect feedback, creating personalized loyalty programs, and conducting business analytics. Big Data for retail is a powerful and useful tool.

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Digital disruption in insurance – why it is all about service

Eptica

From publishing to retail to transportation, new entrants have shaken up mature markets, and unseated existing leaders through innovative business models. Use self-service to enable consumers to find answers to routine questions on your website and implement chat to provide fast, personal service online.

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AI and Live Chat: A Winning Combination

CSM Magazine

Customers expect immediate results but they also crave the personal touch. Virtual concierge for agents – with many frontline staff working from home, AI solutions are an agent’s new best friend, offering them their very own virtual concierge or dedicated personal assistant. Abbie Heslop of EBI.AI

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The IoT Chronicles Part 2: Three Big Security Threats—and How to Solve Them

Avaya

Having said that, here are three massive IoT security threats we’re seeing today (and how to expertly address them): Personally-owned devices: Research shows that about 40% of U.S. In fact, research shows that about 90% of all data in the world today was created in just the past few years (2.5

APIs 72
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Use RAG for drug discovery with Knowledge Bases for Amazon Bedrock

AWS Machine Learning

The form should explain how your personal health information will be kept confidential before, during, and after the trial' Use the Amazon Bedrock RetrieveAndGenerate API For a fully managed RAG experience, you can use the native Knowledge Bases for Amazon Bedrock RetrieveAndGenerate API to obtain the answers directly: bedrock_agent_client = boto3.client("bedrock-agent-runtime")

APIs 121