AWS Machine Learning

NOVEMBER 22, 2024

The data mesh is a modern approach to data management that decentralizes data ownership and treats data as a product. Using Amazon DataZone in a multi-account ML platform You can find practical, step-by-step instructions for implementing this setup in module 2 of this AWS Multi-Account Data & ML Governance Workshop.

Government 101

Government Banking Accountability Engineering 101

ShepHyken

APRIL 28, 2024

Years ago, the term “Big Data” became popular. I came up with the concept of “Micro Data,” which is about very personalized information about a smaller set of customers. Loyalty and self-service round out the four. One of the trends, “Micro-Targeting,” is about creating a highly personalized program.

Customer Service 193

Customer Service Advertising B2C Big data 193

ConvergeOne

DECEMBER 7, 2021

The underlying technologies of composability include some combination of artificial intelligence (AI), machine learning, automation, container-based architecture, big data, analytics, low-code and no-code development, Agile/DevOps deployment, cloud delivery, and applications with open APIs (microservices).

APIs 79

APIs Big data Analytics Self service 79

CSM Magazine

APRIL 5, 2022

By taking advantage of these opportunities, financial services companies can ensure that their customers receive the best possible service. Offer self-service options. For example, financial institutions can offer self-service through online portals or mobile apps. Provide a seamless customer experience.

Customer Service 52

Customer Service Big data Self service Banking 52

ConvergeOne

DECEMBER 7, 2021

The underlying technologies of composability include some combination of artificial intelligence (AI), machine learning, automation, container-based architecture, big data, analytics, low-code and no-code development, Agile/DevOps deployment, cloud delivery, and applications with open APIs (microservices).

APIs 40

APIs Big data Analytics Self service 40

Balto

AUGUST 8, 2024

AI call center solutions enable you to create hyper-personalized experiences for your customers based on big data analytics that include past interactions, purchase history, buying preferences, and more. Create Smart Self-Service Assistants With generative AI, you can deploy self-service channels that go beyond basic knowledge bases.

Call Center 52

Call Center Interactive Voice Response Coaching Chatbots 52

Verint

MARCH 29, 2018

Achor will present “Big Potential: How Transforming the Pursuit of Success Raises Our Achievement, Happiness and Well-Being” on the morning of Wednesday, May 16. Using big data and the findings from his research in 50 countries, Achor will show how pursuing success using an individual, self-focused approach can limit our progress.

Big data 23

Big data Journey mapping Customer Experience Management 23