TechSee

MARCH 7, 2019

The contact center industry continues to face extremely high agent turnover, with some outbound and telemarketing centers experiencing attrition rates as high as 27% annually. For every customer episode – paying a bill, getting technical support with activating a device, etc.

Gamification 104

Gamification Contact Center Agent Empowerment Self service 104

Back Office Centers

JUNE 9, 2020

Big Data technologies like data mining cannot work their magic unless you feed them with accurate and relevant data. A quality back office support provider can offer you dependable services, and let you exploit the unforeseen advantages of modern technologies. Unable to use modern analytic.

Telemarketing 45

Telemarketing Morale Technical Support Big data 45

ROI CX Solutions

DECEMBER 3, 2024

As an award-winning professional contact center for over 16 years, ROI CX has helped multiple Fortune 500 companies provide world-class customer support. From telemarketing to order completion to live chat and technical support, ROI CX covers all facets of customer care. But you will want to get the best possible value.

outsourcing 52

outsourcing Customer Support Telemarketing Technical Support 52