Big data Video Virtual Agent 
TechSee
OCTOBER 9, 2018
According to a Techsmith survey , Millennials are twice as likely to choose visual communication methods, such as screenshots, screencasts, or videos, compared with Baby Boomers. Go visual: Whenever possible, always offer visual information as a primary option – images, videos, or other visual engagement opportunities.
DMG Consulting
AUGUST 31, 2018
Social media is highly dependent on real-time responses; omni-channel service requires companies to respond to a variety of media, such as chat, SMS, and video, in real time; globalization has opened the door to worldwide resources and requires immediate responses for customers across the globe; etc.
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DMG Consulting
JULY 16, 2019
CJA solutions include big-data capabilities that capture, measure, analyze and evaluate the quality and outcome of the customer (or prospect) experience for all customer-facing self-service and agent-assisted interactions, channels and activities.
TechSee
FEBRUARY 12, 2018
Using big data analytics, machine learning and AI, Guavus subscriber intelligence products provide 360 degree insights into individual customer preferences and experiences. iStaging uses augmented, virtual, and mixed reality to craft immersive visualization products that help people transcend time and space.
TechSee
FEBRUARY 12, 2018
Using big data analytics, machine learning and AI, Guavus subscriber intelligence products provide 360 degree insights into individual customer preferences and experiences. iStaging uses augmented, virtual, and mixed reality to craft immersive visualization products that help people transcend time and space.
Inbenta
JUNE 2, 2021
By automating notifications and reminders, pertinent parties can easily be reminded of important information and receive the answers they need if they interact with virtual agents so that everybody is well informed even if they are not working from the same location or time-zone. Automating recruitment efforts.
DMG Consulting
APRIL 16, 2019
Social media depends heavily on real-time responses; omnichannel service requires companies to respond to a variety of media, such as chat, SMS, and video, in real time; and globalization has opened the door to worldwide resources and requires immediate responses for customers worldwide.
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