Remove Bilingual agents Remove Business Process Outsourcing Remove Multichannel
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BPO Call Centers: 8 Features To Look For

Global Response

Many offshoring companies offer multilingual support, but their agents are more likely to be fluent in languages that are less common in the US and Canada. Feature #2: Experienced Agents Similarly, the overall experience and expertise of your BPO call center’s agents will make or break your call center outsourcing experience.