Bilingual agents call center solutions Customer retention 
Global Response
JULY 23, 2023
When you look for a call center provider, double-check from the beginning that they are certified and compliant with US-based data privacy and security laws, looking for things like PCI compliance, SOC-2 compliance and HIPAA (if relevant). FAQs How do call centers handle multiple languages?
Global Response
JUNE 20, 2023
With innovation and technological support from both cultural and governmental influences, it’s created a strong sense of agency, innovation and development for call center solutions. Tunisia has been ranked as one of the leading nations for innovation and business growth across the Middle East and North Africa (MENA) region.
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