Global Response

JULY 23, 2023

When you look for a call center provider, double-check from the beginning that they are certified and compliant with US-based data privacy and security laws, looking for things like PCI compliance, SOC-2 compliance and HIPAA (if relevant). FAQs How do call centers handle multiple languages?

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Global Response

JUNE 20, 2023

With innovation and technological support from both cultural and governmental influences, it’s created a strong sense of agency, innovation and development for call center solutions. As such, Tunisian call centers often offer multilingual services which are perfect for serving—or expanding into—European audiences.

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Global Response

FEBRUARY 13, 2022

For example, a company in the US may have an offshore call center in India or the Philippines. Offshore call centers can have some drawbacks, but they can also have a lot of benefits. Offshore call center pros and cons. A virtual (or homeshore) call center allows you to be extremely cost-efficient (i.e.,

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