Outsource Consultants

DECEMBER 13, 2023

This makes them well-suited for handling customer support services for US companies. Unveiling Multilingual Talents The Caribbean is a multilingual haven , with several countries offering bilingual agents fluent in both English and Spanish.

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outsourcing Bilingual agents Business Process Outsourcing Government 67

Outsource Consultants

NOVEMBER 17, 2023

Geo-redundancy can enhance customer support, reduce costs, and support business expansion into new markets. When a disaster, unrest, or crisis plays havoc with call center operations, companies can keep essential customer support functions running from unaffected regions.

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outsourcing Bilingual agents Education Call Center 67

Global Response

FEBRUARY 13, 2022

For countries like Canada and Puerto Rico, English is one of the official languages, so there will be a deeper level of native understanding of English, while still offering the benefit of bilingual agents to provide support in Spanish or French as well. while also hiring customer call agents who are located in your country.

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