Outsource Consultants

SEPTEMBER 11, 2018

We have seen a demand for nearshore contact center outsourcing locations. contact center rates. There are multiple contact centers located in Guatemala City, which is a prime location that has a workforce of over 3 million people with over 70% of the population under the age of 30. El Salvador. residents.

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outsourcing Contact Center Bilingual agents Outbound sales 52

Outsource Consultants

OCTOBER 2, 2018

As demand for nearshore contact centers increases, we’ve been helping more and more businesses find the right partner – with remarkable results. Contact centers in Mexico offer a unique benefit that most other nearshore locations can’t: proximity to the USA. provider costs by up to 50%.

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outsourcing Contact Center Bilingual agents Automotive 52

Global Response

SEPTEMBER 11, 2023

Traditional call centers offer support for inbound or outbound customer communications via voice calls. This can include things like telemarketing, surveying, appointment setting, customer service, technical support or other areas of service. Contact centers. Global Response has been operating call centers for 40+ years!)

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Global Response

NOVEMBER 14, 2023

Modern technology makes this possible—if your contact center makes use of it. For example, at Global Response, we integrate our language services with one seamless strategy and digitally-integrated customer support system, so that all agents have access to the same policies, knowledge bases, tools, QA scorecards and so on.

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Call Center Bilingual agents outsourcing Telemarketing 62