Global Response

NOVEMBER 14, 2023

42% of consumers say they never purchase products and services when they can’t access them in their own language Of course, customers are more satisfied when they get service in their own language. The Challenges of Multilingual Customer Support Of course, multilingual customer support isn’t without its own challenges.

Call Center 62

Call Center Bilingual agents outsourcing Telemarketing 62

Quality Contact Solutions

DECEMBER 31, 1969

However, it’s a prevalent scenario for people to jump to price first when considering outbound telemarketing. If ever there was an area that I would be happier to pay higher rates for, it is the agents’ quality. Bilingual agents can be really valuable depending on the type of and area you call.

Call Center 40

Call Center Telemarketing Bilingual agents outsourcing 40

Global Response

SEPTEMBER 11, 2023

This can include things like telemarketing, surveying, appointment setting, customer service, technical support or other areas of service. They’re a great choice for companies who need to do telemarketing, surveying, or market research. If you’re unfamiliar, here’s a quick breakdown: Call centers. Contact centers.

Call Center 62

Call Center outsourcing Telemarketing Bilingual agents 62