Bilingual agents, Customer Care and Customer retention

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Bilingual agents

Customer Care

Customer retention

Bilingual Customer Support: Where Live Agents and AI Coincide

BlueOcean

OCTOBER 4, 2023

We believe that your French-Canadian consumers deserve support from agents who understand not only your brand, but also understand the consumer landscape and consumer support expectations in Canada. The most recent census reports that 21.4% of Canadians speak French as a first language. It’s our thing. So, of course, we’re biased.

Customer Support

Customer Support Bilingual agents outsourcing Contact Center

Multilingual Support: Expanding Reach with Retail Call Center Services

Global Response

NOVEMBER 14, 2023

Not only do you need access to the language support that matters most to your customers, but you also need access to the services and solutions that matter most for your unique audience. At the same time, uniting those agents under a single team improves quality and consistency, ensuring better support for your customers.

Call Center

Call Center Bilingual agents outsourcing Telemarketing

Customer Contact Central

Bilingual Customer Support: Where Live Agents and AI Coincide

Multilingual Support: Expanding Reach with Retail Call Center Services

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