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There is some good news: in research of nearly 50 GBS organizations, more than 90% report that they had successfully scaled up the remote-delivery model with no loss of productivity or harm to the customerexperience. Anexa is a veteran in the outsourcing industry, with an exceptionally skilled workforce of bilingualagents.
Anexa is a veteran in the outsourcing industry, with an exceptionally skilled workforce of bilingualagents who recognize the importance of customerexperience in 2022 and specialize in delivering just that. Our specialists are trained to represent YOUR brand in an authentic, results-driven way. And e-commerce?
In today’s competitive business world, customerexperience (CX) has become a critical component of any successful business strategy. In the B2B space, CX is just as important as it is in the B2C space, and failure to provide a positive CX can result in lost business, negative word-of-mouth, and a damaged reputation.
Ecommerce took centre stage, and those drastic innovations, along with the need for businesses to duplicate in-person shopping experiences as part of their customerexperience, have created a new normal in consumerism. Over the course of eighteen months, consumers have fundamentally changed. CX: Star this one! And e-commerce?
Call centers in El Salvador are great options for inbound customer service, outboundsales, and telemarketing. El Salvador has deep bilingualagent (English and Spanish) capacity. residents.
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