Anexa BPO

MAY 16, 2022

So based on that encouraging data, it’s in the best interest of GBS organizations to analyze how they can continue to deliver outstanding value and exceptional CX, with new ways of working and transformation of end-to-end processes becoming the norm, rather than a one-off response to a global crisis. Let’s look at some of the challenges.

Bilingual agents 52

Bilingual agents Outbound sales outsourcing Morale 52

Anexa BPO

FEBRUARY 17, 2023

Data, data, and more data Your B2B CX strategies need to be built on data – consistent, comprehensive, and connected. Keep in mind that your customer data should represent your entire customer pool and not just a random sampling. These initiatives should be well-defined, to the point and compelling.

B2B 52

B2B Bilingual agents Outbound sales B2C 52

Anexa BPO

SEPTEMBER 13, 2022

This might include specifics like cheaper last-mile delivery economics, improved supplier-retailer relationships, implementation of technological applications and advanced data collection for suppliers. With a market share of $2.8 Sustainable growth is at hand. And e-commerce? We were made for that.

Bilingual agents 52

Bilingual agents Outbound sales outsourcing B2C 52

Outsource Consultants

SEPTEMBER 11, 2018

Honduran contact centers offer top-tier technological advantages including robust and custom data tracking systems, training systems, and live chat support software. We work with many high performing contact centers that are committed to providing scholarships and training for agents to further strengthen their bilingual speaking abilities.

outsourcing 52

outsourcing Contact Center Bilingual agents Outbound sales 52

Anexa BPO

SEPTEMBER 5, 2021

Omnichannel: The rules of engagement have changed, and data is king. Across ALL sectors and industries, consumer sales and brand loyalty increasingly rely on insights delivered through a robust, omnichannel presence. Purpose: Companies need to stand for something. And e-commerce? We were made for that.

outsourcing 40

outsourcing Bilingual agents Customer centricity Outbound sales 40