Outsource Consultants
APRIL 6, 2025
The Salvadoran government has encouraged the growth of the call center sector, with a 2007 law on international services that exempts these businesses from certain taxes. Government Support and Incentives The Salvadoran government recognizes the potential of the BPO industry and implements various incentives to attract foreign investment.
Outsource Consultants
OCTOBER 3, 2024
Government Support: The Guatemalan government actively supports foreign investment. Cultural Understanding: Guatemalan agents possess a deep cultural understanding that allows them to connect with customers on a more personal level, leading to improved satisfaction.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Outsource Consultants
DECEMBER 13, 2023
Unveiling Multilingual Talents The Caribbean is a multilingual haven , with several countries offering bilingual agents fluent in both English and Spanish. Regional governments have played a crucial role in honing these skills and implementing training programs to equip citizens with the necessary expertise for the tourism industry.
Global Response
JUNE 13, 2023
There’s a number of reasons why Mexico’s labor force and quality is higher than many other offshoring locations, including: Government and educational funding. And while you can certainly find bilingual agents in other locations, there may be other challenges. Ready to perfect your CX?
Outsource Consultants
SEPTEMBER 11, 2018
There are over 10 universities in Tegucigalpa, which provides highly skilled, college-educated contact center agents who are bilingual (English and Spanish) with neutral accents. El Salvador has deep bilingual agent (English and Spanish) capacity. El Salvador. residents.
Certified Languages International
MARCH 18, 2021
States also have laws that govern equal access to services by those who don’t speak English. Call centers, for example, hire bilingual agents to answer customer questions. Federally funded entities usually serve a large portion of limited English proficient (LEP) individuals, making phone interpreters appealing.
Outsource Consultants
OCTOBER 2, 2018
Chile is one of the safest countries in Latin America with a stable economy and government. The Spanish language in Chile is formal and spoken with a neutral accent, which means the bilingual agents can provide excellent customer service in both Spanish and English. Roadside assistance. Telecom and cable.
Expert insights. Personalized for you.
67 
Let's personalize your content