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Guatemala: Your Next Call Center Haven

Outsource Consultants

Here’s a breakdown of the key benefits: Enhanced Customer Satisfaction: Bilingual Agents: Guatemalan call centers employ a significant number of bilingual agents, ensuring that your customers receive exceptional service in their preferred language.

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Customer Success Drives Business Success

Anexa BPO

Net Promoter Score (NPS) This industry standard metric is used to analyze and drive customer loyalty. Factor in that we have one of the largest pools of bilingual agents in North America, and joining forces with Anexa could be a win for your business and your VIP – the customer.

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9 Benefits of Cloud-Based Call Center Solutions

Global Response

Cloud-based call centers are also well-versed in industry standards and regulations, committed to keeping a compliant and secure business for themselves as well as their clients.