Remove Bilingual agents Remove Outbound sales Remove Personalization
article thumbnail

The New Player in Town – eB2B Platforms

Anexa BPO

trillion globally, fragmented retail is ready for an eB2B transformation, which will involve portals and platforms to replace the in-person model. That’s about to change. With a market share of $2.8 Our specialists are trained to represent YOUR brand in an authentic, results-driven way. And e-commerce? We were made for that.

article thumbnail

Ecommerce , CX and the ‘New Normal’ – BPO / Outsourcing Companies Support Brands

Anexa BPO

Ecommerce took centre stage, and those drastic innovations, along with the need for businesses to duplicate in-person shopping experiences as part of their customer experience, have created a new normal in consumerism. By 2027, it’s projected that social commerce will account for $604 billion in sales. And e-commerce?