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Are You Using This Powerful Sales Technique?

Beyond Philosophy

A powerful sales technique exists that can help. The best sales organizations use it well; the worst, not so much. It describes how they give customers or prospects something with the hopes that their generosity will be returned in higher sales or customer loyalty. No one wants to be tricked or cajoled into the sale.

Sales 344
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When Sales and Customer Service Collide

ShepHyken

Lately, I’ve been thinking about how sales and customer service combine to create an experience – hopefully a positive one. This is where sales and customer service collide. This is where sales and customer service collide. And by the way, you will enjoy this story even if you’re not in sales. . Here’s the short version.

Sales 314
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Guest Blog: Converting Customers To Die Hard Fans

ShepHyken

If you choose to continue giving to your customers long after you have made a sale; with only one purpose and that is to benefit them – they will become your fans! The next morning we gave away our online sales program at no cost to everyone who was participating in our live seminars. This works very well in business and life.

Feedback 304
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Guest Blog: The Rise of Chatbots in Customer Experience

ShepHyken

When used correctly, chatbots have the power to enhance marketing, sales, customer retention and more. The post Guest Blog: The Rise of Chatbots in Customer Experience appeared first on Shep Hyken. For more articles from Shep Hyken and his guest contributors go to customerserviceblog.com.

Chatbots 299
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Guest Blog: How to Engage Customers with Your Brand

ShepHyken

Chances of repeated sales increase, if a customer forms a connection with your business. Dwayne likes drawing connections between different industries and entities while designing his blogs. The post Guest Blog: How to Engage Customers with Your Brand appeared first on Shep Hyken. Boosts Revenue Generation.

Benchmark 309
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Guest Blog: How One Experience Started My CX Passion

ShepHyken

Stacy Sherman is a Customer Experience & Digital Marketing professional with a proven track record of increasing sales & loyalty at B2B & B2C companies of all sizes & budgets. The post Guest Blog: How One Experience Started My CX Passion appeared first on Shep Hyken.

B2C 282
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Guest Blog: Ways to Improve Your Customer Experience Online

ShepHyken

A well-planned customer experience strategy can have an impressive impact on your organization, increasing customer satisfaction, reducing churn, and ultimately boosting sales, growth and profitability. The post Guest Blog: Ways to Improve Your Customer Experience Online appeared first on Shep Hyken. What is the customer experience?