Nextiva

DECEMBER 23, 2018

If you’re looking for a phone system for your business or local office, you have two options to choose from: VoIP (Voice Over Internet Protocol) or the classic landline phone. Let’s compare VoIP vs Landline phone service. Every business, regardless of industry, needs a reliable phone system.

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voip Sales Marketing Customer Experience 86

Nextiva

MAY 9, 2020

The post The Top 50 Customer Service Experts of the Decade (2010–2020) appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Companies today care about the customer journey and invest in their customer’s success. This phenomenon is no […].

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voip Customer Service Sales Customer Experience 173

aircall

MAY 13, 2019

Whether it’s for sales operations or customer support, brands need a way to communicate with their current and future clients. Voice over internet protocol (VoIP) providers offer businesses an affordable, modern, and more versatile alternative to classic landline phones, but questions of “reliability” create a hesitation to switch.

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VirtualPBX

MARCH 31, 2020

VoIP softphones have helped bring Business Phone Plans out of the office an into the modern working world. Our blog often mentions that the VirtualPBX Softphone is a fully-featured VoIP phone. What is a VoIP Softphone? As just a quick refresher, remember that a VoIP network uses digital packets to send voice information.

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voip Sales Marketing Personalization 93

JustCall

FEBRUARY 17, 2022

Want to ramp up to more than 100 cold calls in a day with a powerful sales dialer? Well, we know how difficult it gets to meet sales quotas, when you’ve got to deal with the mess of finding lead numbers, then dialing them manually, and ending up on a dial tone. What is a Sales Dialer? How do modern sales phone dialers work?

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VirtualPBX

NOVEMBER 29, 2023

Guest Blog From SayNine Business communication changes almost on a daily basis, and it is essential for businesses to try to keep up with the new trends in the sphere. One of the newly emerged game-changers in this sphere is the Voice over Internet Protocol (VoIP) for your business. What is VoIP? So, what is VoIP ?

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aircall

JUNE 3, 2019

While it was certainly understandable to critique VoIP (Voice over Internet Protocol) phone quality in the past, it has come a long way. Thanks to increasing internet speeds and stronger computing technology (think Gateway PC circa 1998) VoIP has closed the gap in its level of stability and reliability. Cost of VoIP: Usage Fees.

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voip Sales Technology Personalization 87

VirtualPBX

NOVEMBER 26, 2019

Today’s blog will be supported by our competitors’ opinions about the best VoIP phones of 2019 and 2020. The Best VoIP Phones of 2019 and 2020. The reviews we profiled here are just a few of those available in a crowded search for “best VoIP phones.” We’re going to do something a little different today.

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voip Wireless Accountability Sales 89

REVE Systems

MARCH 27, 2019

With the ongoing popularity of Mobile VoIP, it is estimated that the Mobile VoIP market will triple in size over the next four years. To start your own VoIP business, there are few infrastructure requirements, apart from creating a sales/marketing infrastructure. Step 2: Mobile VoIP Applications.

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Nextiva

FEBRUARY 21, 2019

For most sales professionals, the hardest part of cold calling is overcoming objections. The post 14 Tips for Overcoming Objections in Sales: Go from NO to a Heck, YEAH! The post 14 Tips for Overcoming Objections in Sales: Go from NO to a Heck, YEAH! I don’t have budget.” “I’m I’m using a competitor.” We’re not ready yet.” “We

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Sales voip Marketing Customer Experience 89

Nextiva

FEBRUARY 28, 2019

The post 25 Working from Home Tips to Slam-Dunk Tasks [2019 Update] appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. After all, who wouldn’t want to work whenever they wanted, on […].

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voip Sales Marketing Customer Experience 134

VirtualPBX

SEPTEMBER 24, 2020

You might be thinking: What is VoIP DID, DNIS, or DISA? Defining VoIP Itself. Just to cover all our bases, we’ll first discuss VoIP, which stands for Voice over Internet Protocol. Just to cover all our bases, we’ll first discuss VoIP, which stands for Voice over Internet Protocol. Check out our What is VoIP?

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voip Sales Marketing Technology 69

Nextiva

JANUARY 14, 2019

The post 10 Real-Life Customer Service Examples and Tips to Grow Your Fan Base appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Today, let’s look at a variety of companies whose have succeeded by […].

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voip Customer Service Sales Marketing 132

Nextiva

FEBRUARY 19, 2019

The post 21 Customer Service Phrases That Can Make or Break Your Business appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Chances are, you’ve been on the receiving […].

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voip Customer Service Sales Marketing 131

Nextiva

JANUARY 15, 2019

The post Why You Need a Customer Reviews Strategy in 2019 appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Through social media and customer review sites, customers easily share their […].

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voip Customer centricity Sales Marketing 130

Nextiva

JANUARY 16, 2019

The post Your 3-Step Guide to Getting a Business Phone Number: Fast, Easy, and Secure appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. When it comes to standing out from the crowd, having a personalized business phone number can make all the difference. There are […].

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voip Sales Marketing Personalization 119

Nextiva

DECEMBER 18, 2018

The post 30 Customer Retention Strategies Used by Top Companies appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Despite this, they found that most companies focus more on customer acquisition than customer retention strategies — 28 percent more. So, why […].

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Nextiva

JANUARY 2, 2021

The post 5 New Year’s Resolutions in 2021 With Your Customers In Mind appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. With this in mind, it’s up to your team to figure out how to cater to customers in a way […].

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Nextiva

OCTOBER 30, 2018

The post 30 Customer Service Tips That Will Genuinely Delight Your Customers Every Single Time appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Unfortunately, customers that have a negative […].

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voip Customer Service Sales Marketing 127

Nextiva

JANUARY 10, 2019

appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Being available to answer questions or assist with issues on the phone can make all the difference to […]. The post How Much Is A Business Phone Line?

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Nextiva

JANUARY 7, 2019

The post How To Choose A Business Phone System appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog.

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voip Sales Marketing Customer Experience 115

Nextiva

JANUARY 9, 2019

appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. As part of this process, you’ll probably be asking yourself, “How many phone lines do I need for my […]. The post How Many Phone Lines Do I Need for My Business?

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voip Sales Marketing Customer Experience 114

Nextiva

DECEMBER 20, 2018

The post How to Create a Business Continuity Plan appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Having a company-wide plan in case of an emergency is essential, especially […].

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voip Sales Marketing Customer Experience 123

Jive

MAY 23, 2019

Our efforts have effectively established cloud-based phone systems and Unified Communications platforms as essential tools for the modern workplace—a fact further bolstered by G2 who recently named Jive a leader in the VoIP category. Before we switched to a VOIP phone system, I reviewed 7 other providers. Read full review.

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voip B2B Customer Service Marketing 69

Nextiva

JANUARY 25, 2019

If you’re on the lookout for a business VoIP phone service to streamline communications with your internal teams and customers, you might want to consider Nextiva. In this post, we go into some of our genuine Nextiva reviews, top features, and pricing. Here’s a quick overview: What is Nextiva?

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Nextiva

DECEMBER 12, 2018

They also give you a strong push when it comes to driving sales. The post 15 Benefits of Event Sponsorship Most Companies Ignore appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Over 90% of consumers feel positive about brands after participating in an event.

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voip Sales Marketing Customer Experience 117

Nextiva

JANUARY 23, 2019

Here’s What You Need to Know Before You Apply appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. The CIO career path requires a significant amount of education, on-the-job training, and […]. The post Eyeing a CIO Role?

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Nextiva

FEBRUARY 15, 2019

The post The CIO’s Data Breach Response Plan for 2019 appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Now, more than ever, it’s important for businesses to plan for […].

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voip Sales Marketing Customer Experience 118

Nextiva

JANUARY 24, 2019

The post The IT VP Career Path Explained in 5 Easy Questions appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. A VP of IT career path is varied and never looks the same for everyone, but is highly dependent on experience and skills, just like the CIO career path.

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voip Sales Technology Marketing 109

Nextiva

FEBRUARY 7, 2019

The post 60+ Customer Satisfaction Survey Questions to Learn About Your Customer Base appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Surveys can help determine how customers are feeling […].

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Surveys voip Sales Marketing 115

JustCall

APRIL 5, 2022

The VoIP uses are wide and extensive, playing a game-changer in voice communications. The VoIP phone expands your business communication capabilities and ensures business continuity with internet-based calling. In fact, it solves all analog phone incompetencies that once pestered sales and customer support teams. .

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aircall

JANUARY 15, 2021

Whenever there’s a system problem, you can put the days of placing a panicky call to your IT department behind you when you implement a VoIP phone system. A VoIP phone system is a newer technology that relies less heavily on IT personnel to keep it running than legacy phone systems. The Importance of a VoIP Infrastructure.

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aircall

NOVEMBER 9, 2022

Cloud-based phone systems , voice-over internet protocol (VoIP), virtual telephony–or whatever name you know them by—offer cost savings in different shapes and sizes. But just because you’ve switched your sales and support teams to using business VoIP phones , doesn’t mean those cost savings come automatically. The good news?

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aircall

FEBRUARY 10, 2021

The role of IT when it comes to buying a VoIP solution is a pretty major role. VoIP phone systems are more cost-effective than traditional PBX phone systems, and they provide many additional benefits for SMBs as well. . VoIP phone systems are easy to install and to maintain. The Role of IT in Buying Technology.

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voip Benchmark Call Center Technology 62

Nextiva

JANUARY 25, 2019

Find the Perfect Plan for Your Business appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. And, you’re probably wondering — “How much does […]. The post How Much Does Nextiva Cost?

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voip Sales Marketing Customer Experience 101

Nextiva

JANUARY 18, 2019

The post Why You Should Think About Your IT Team Structure (Right from the Start) appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. A solid team structure also helps allocate resources for customer service […].

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Nextiva

JULY 25, 2019

In 2019, retaining customers is not about witty marketing or clever sales tactics. The post 21 Tactical Tips to Uncover Real Customer Insights (Fast) appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. And, it all starts with customer insight. What […].

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