VirtualPBX

JUNE 7, 2023

T-Mobile home internet users have faced frustrating limitations when it comes to utilizing VoIP services. T-Mobile restricts VoIP traffic and prevents users from updating these settings at the router level, possibly as a strategy to drive customers towards their bundled internet and voice plans.

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voip Technology 98

Spearline

MAY 10, 2022

What is VoIP? Voice over Internet Protocol (VoIP) in basic terms, refers to voice being compressed and then sent over the internet to a receiver on the other end and decompressed back into audible voice. There are many benefits to utilizing VoIP instead of a traditional phone line. This results in a poor VoIP call experience.

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voip Telecommunications Metrics Customer Experience 98

Spearline

NOVEMBER 24, 2021

How to reduce latency and improve VoIP calls. Latency is a well-known contributor of poor quality VoIP calls. As VoIP calls are real-time, even the slightest delay is noticeable. What is VoIP? VoIP (Voice over Internet Protocol) allows individuals to make calls over the internet. Source: news.lumen.com.

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voip Telecommunications Transportation Call flow 98

Nextiva

MARCH 14, 2019

The hottest technology on the market today for business and personal use is coming straight out of the VoIP and virtual phone sectors. VoIP technology lets you call from anywhere using a cell phone, computer, tablet, a VoIP phone or other data-driven device from the same number. Let’s look at what a VoIP number is […].

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VirtualPBX

JANUARY 19, 2023

Your VoIP customer service team is on the front line of your business, which means you should do everything they can to make their work easier. VoIP phone systems are a business tool that can add value to every customer interaction. VoIP phone systems are a business tool that can add value to every customer interaction.

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VirtualPBX

SEPTEMBER 14, 2023

Guest Blog from Sphinx Solution Nowadays, a solid communication system is the key to any business success. That is where VoIP & texting steps in. Integrating VoIP & texting in your business transforms the way you communicate with your partners, customers, and employees. What is VoIP?

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VirtualPBX

SEPTEMBER 24, 2021

Business VoIP features for busy professionals offer time-saving and convenient solutions for everyday workflow inefficiencies. Today’s blog will share five types of business VoIP features designed with busy professionals in mind. The post 5 Best Business VoIP Features For Busy Professionals appeared first on VirtualPBX.

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Nextiva

MARCH 6, 2019

A VoIP app is more common today than it has ever been before. Chances are even if you don’t know what a VoIP app is you’ve already used one. The post VoIP App 101: Simple Answers to ALL Your Questions About Them appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog.

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voip Enterprise Sales Marketing 91

JustCall

APRIL 2, 2021

A HIPAA-compliant VoIP phone system ensures the privacy and confidentiality of patients' information. But what is HIPAA and why do you need a HIPAA-compliant VoIP phone system ? In this blog, you will learn everything about HIPAA as well as the importance and benefits of a HIPAA-compliant VoIP phone system.

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VirtualPBX

NOVEMBER 29, 2023

Guest Blog From SayNine Business communication changes almost on a daily basis, and it is essential for businesses to try to keep up with the new trends in the sphere. One of the newly emerged game-changers in this sphere is the Voice over Internet Protocol (VoIP) for your business. What is VoIP? So, what is VoIP ?

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voip Analytics B2B Technology 98

VirtualPBX

MARCH 31, 2020

VoIP softphones have helped bring Business Phone Plans out of the office an into the modern working world. Our blog often mentions that the VirtualPBX Softphone is a fully-featured VoIP phone. What is a VoIP Softphone? As just a quick refresher, remember that a VoIP network uses digital packets to send voice information.

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voip Sales Marketing Personalization 93

VirtualPBX

SEPTEMBER 14, 2022

If you are looking to switch to an internet-based phone system, understanding the key differences between Voip vs SIP Trunking will allow you to pick the best communication solution for your business. While SIP Trunking and VoIP have some similarities, they are not the same. What is VoIP?

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voip Wireless Call flow Technology 98

VirtualPBX

APRIL 7, 2020

When taking your company remote for the first time, VoIP security should be at the forefront of your mind. The trained VoIP security professionals who manage the VirtualPBX Phone System have your best interests at heart. Our blog today will get you started. Advanced VoIP Security. Instead, it’s a matter or prioritization.

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voip Enterprise Management 88

aircall

MAY 13, 2019

Voice over internet protocol (VoIP) providers offer businesses an affordable, modern, and more versatile alternative to classic landline phones, but questions of “reliability” create a hesitation to switch. The truth is, VoIP phone systems provide reliable and high-quality professional calls. VoIP vs Landline Reliability.

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voip Sales Best practices Transportation 88

Spearline

FEBRUARY 3, 2022

Jitter can be a major problem for VoIP, Spearline helps provide the solution. This issue is a common cause of poor VoIP conversations. What is VoIP? Voice over Internet Protocol (VoIP) allows individuals to make calls over the internet. Jitter is likely the most common and frustrating issue impacting VoIP quality.

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voip Wireless Telecommunications Technology 98

aircall

JUNE 3, 2019

While it was certainly understandable to critique VoIP (Voice over Internet Protocol) phone quality in the past, it has come a long way. Thanks to increasing internet speeds and stronger computing technology (think Gateway PC circa 1998) VoIP has closed the gap in its level of stability and reliability. Cost of VoIP: Usage Fees.

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voip Sales Technology Personalization 87

Nextiva

MAY 9, 2020

The post The Top 50 Customer Service Experts of the Decade (2010–2020) appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Companies today care about the customer journey and invest in their customer’s success. This phenomenon is no […].

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VirtualPBX

NOVEMBER 26, 2019

Today’s blog will be supported by our competitors’ opinions about the best VoIP phones of 2019 and 2020. The Best VoIP Phones of 2019 and 2020. The reviews we profiled here are just a few of those available in a crowded search for “best VoIP phones.” We’re going to do something a little different today.

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voip Wireless Accountability Sales 89

VirtualPBX

JUNE 8, 2021

Our VoIP Softphone App for your mobile and desktop devices has undergone a lot of changes in its most recent update. We already talked extensively about video conferencing in our mobile softphone in a blog earlier this month. VoIP Softphone Updates on Android. VoIP Softphone Updates for Desktop. Head’s-up Notifications.

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VirtualPBX

SEPTEMBER 24, 2020

You might be thinking: What is VoIP DID, DNIS, or DISA? Defining VoIP Itself. Just to cover all our bases, we’ll first discuss VoIP, which stands for Voice over Internet Protocol. Just to cover all our bases, we’ll first discuss VoIP, which stands for Voice over Internet Protocol. Check out our What is VoIP?

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voip Sales Marketing Technology 69

Nextiva

FEBRUARY 28, 2019

The post 25 Working from Home Tips to Slam-Dunk Tasks [2019 Update] appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. After all, who wouldn’t want to work whenever they wanted, on […].

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voip Sales Marketing Customer Experience 134

aircall

AUGUST 12, 2022

This means recruiting teams need to work quickly and efficiently, which is where VoIP for recruiters can help. . The Importance of Using VoIP for Recruiters. The Importance of Using VoIP for Recruiters. A cloud phone system and VoIP integrations can speed up the hiring process from weeks or months to days.

voip 71

voip Interactive Voice Response Call Logging Analytics 71

Nextiva

JANUARY 14, 2019

The post 10 Real-Life Customer Service Examples and Tips to Grow Your Fan Base appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Today, let’s look at a variety of companies whose have succeeded by […].

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voip Customer Service Sales Marketing 132

Momentum Telecom

JULY 11, 2024

By now, you’ve likely heard about VoIP communications. Simply put, VoIP refers to voice communication transmitted via the Internet vs. the physical copper phone lines of the past. The explosion of VoIP business solutions has revolutionized what it means to take a work call, enabling the work from anywhere movement. What Is VoIP?

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voip Wireless Consulting Consulting 52

Nextiva

FEBRUARY 19, 2019

The post 21 Customer Service Phrases That Can Make or Break Your Business appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Chances are, you’ve been on the receiving […].

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voip Customer Service Sales Marketing 131

Nextiva

JANUARY 16, 2019

The post Your 3-Step Guide to Getting a Business Phone Number: Fast, Easy, and Secure appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. When it comes to standing out from the crowd, having a personalized business phone number can make all the difference. There are […].

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voip Sales Marketing Personalization 119

Nextiva

JANUARY 15, 2019

The post Why You Need a Customer Reviews Strategy in 2019 appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Through social media and customer review sites, customers easily share their […].

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voip Customer centricity Sales Marketing 130

Nextiva

JANUARY 10, 2019

appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Being available to answer questions or assist with issues on the phone can make all the difference to […]. The post How Much Is A Business Phone Line?

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voip Sales Marketing Customer Experience 116

Nextiva

DECEMBER 18, 2018

The post 30 Customer Retention Strategies Used by Top Companies appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Despite this, they found that most companies focus more on customer acquisition than customer retention strategies — 28 percent more. So, why […].

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Customer retention voip Sales Marketing 127

Nextiva

JANUARY 2, 2021

The post 5 New Year’s Resolutions in 2021 With Your Customers In Mind appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. With this in mind, it’s up to your team to figure out how to cater to customers in a way […].

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Nextiva

JANUARY 25, 2019

If you’re on the lookout for a business VoIP phone service to streamline communications with your internal teams and customers, you might want to consider Nextiva. In this post, we go into some of our genuine Nextiva reviews, top features, and pricing. Here’s a quick overview: What is Nextiva?

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Nextiva

JANUARY 7, 2019

The post How To Choose A Business Phone System appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog.

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voip Sales Marketing Customer Experience 115

Nextiva

OCTOBER 30, 2018

The post 30 Customer Service Tips That Will Genuinely Delight Your Customers Every Single Time appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Unfortunately, customers that have a negative […].

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voip Customer Service Sales Marketing 127

Nextiva

JANUARY 9, 2019

appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. As part of this process, you’ll probably be asking yourself, “How many phone lines do I need for my […]. The post How Many Phone Lines Do I Need for My Business?

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voip Sales Marketing Customer Experience 114

aircall

AUGUST 13, 2021

VoIP is the easiest and most advanced way to enhance internal and external business communications. And with Aircall as your dedicated VoIP provider, you can do so much more with your business phone system. What Is VoIP? The term VoIP is an acronym for Voice over Internet Protocol. Lower Call Rates and More Savings.

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voip Interactive Voice Response APIs Call Center 62

aircall

NOVEMBER 17, 2021

Once your business has decided to move away from traditional phone services, the search for the best VoIP provider becomes a critical step in modernizing the way your team communicates. Fail to choose the best VOIP provider, though, and you’ll not only miss out on the benefits, but you also might have to take on new challenges.

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voip Interactive Voice Response Self service CRM 62

Nextiva

DECEMBER 20, 2018

The post How to Create a Business Continuity Plan appeared first on Business VoIP, Customer Experience, Sales & Marketing Content - Nextiva Blog. Having a company-wide plan in case of an emergency is essential, especially […].

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