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Acting as a brand advocate Customer service teams serve as brandambassadors, consistently representing the business’s image, voice, and tone in all interactions. Thus, every contact with the client must embody the brand’s values so the team can build trust.
In this episode of Relationships at Work, Russel chats with personal branding strategist Ana Lokotkova on how defining who you are in the workplace will help you standout and improve your employee experience. And here’s why she is awesome. She’s a speaker, she’s a YouTube video creator. Anytime you like.
New tools for customers can be created Special workshops and webinars for customers Guides for customers to solve their pressing problems Leveraging community of experts to help customers better. Encourage your customers to become your brand advocates. Help your customers become brand advocates.
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