ViiBE Blog

AUGUST 25, 2021

How can you measure customer satisfaction? CRM , Customer experience. Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. Customer service is a great and efficient tool for business growth and customer retention, especially when used wisely, with best practices in place. ViiBE Blog.

Automotive 98

Automotive Brand ambassadors Transportation Construction 98

CSM Practice

DECEMBER 19, 2021

This translates to increased productivity and enhanced customer engagement. Happy customers are the true brand ambassadors for your business. Customer Retention increases as churn reduce. . Entities should look at the entire customer experience holistically. They can now focus on what matters. .

CRM 98

CRM Brand ambassadors Best practices SaaS 98

Calabrio

APRIL 11, 2025

Understanding the Customer Journey: Knowing how the contact center fits into the overall customer experience. Ultimately, when agents understand the why behind their work and how they contribute to the company’s success, they become more engaged and effective brand ambassadors.

Contact Center 52

Contact Center Coaching Call Center Average Handle Time 52

customer sure

DECEMBER 6, 2023

Loyal customers are not only more likely to make repeat purchases, but they are also valuable brand ambassadors who can influence others through positive word-of-mouth, reviews and social media interaction. When you think about it, customer experience opportunities truly are everywhere. More on feedback in a moment.

Customer Experience 62

Customer Experience Brand ambassadors Healthcare Journey mapping 62

ViiBE Blog

AUGUST 17, 2021

What is the purpose of customer experience management? Customer experience. Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. CEM helps organizations with creating and maintaining long-lasting client relationships not just with the company’s products and services, but to the brand as a whole.

Customer Experience 52

Customer Experience Management Automotive Brand ambassadors 52

CustomerSuccessBox

NOVEMBER 23, 2021

The more the customer buys a product or service, the more they will be rewarded. You can be more original by inviting your most loyal customers to private parties or to test a product in preview. Customer retention through loyalty programs is a win-win initiative. Have more engaged customers.

Brand ambassadors 52

Brand ambassadors Upselling Construction Surveys 52

Solvvy

SEPTEMBER 17, 2022

Your customer service knowledge base can guide them to advanced capabilities, domain-specific solutions, and additional features that can benefit their businesses. Satisfying their craving for more information will increase customer satisfaction among these users. A Customer Service Knowledge Base is Key to Efficient Operations.

Customer Service 62

Customer Service Self service Engineering Customer Support 62