SmartKarrot

MAY 31, 2021

Regardless of your product being new, or having too many steps involved, explain your product to your customers becomes too easy with a video. It is a substitute for the long bulky chunks of text and keeps your customer engaged. Your video can illustrate an overview of your product, how-to’s, and demos as well. contact-form-7].

Brand ambassadors 10

Brand ambassadors Entertainment Customer advocacy Education 10

SmartKarrot

OCTOBER 12, 2022

Also, in an enterprise with multiple stakeholders, the post-sales B2B customer journey commences with the onboarding stage. This means you must perform customer advocacy to ensure that the existing customers become your brand ambassador and promote your brand. Then comes the adoption stage.

B2B 10

B2B Accountability Brand ambassadors Customer advocacy 10

SmartKarrot

MAY 19, 2022

While the onus of ensuring customer success falls on customer success teams, it is important to notice that all teams play an important part. Customer success teams are responsible for successful onboarding of the customers, reducing churn, increasing customer advocacy , and ensuring customer lifetime value increases.

Customer centricity 10

Customer centricity Brand ambassadors B2B Customer advocacy 10