Brand ambassadors Customer effort industry standards 
Fonolo
AUGUST 25, 2020
These are the questions that you most commonly think of in a customer satisfaction survey. They’ve become an industry standard, which helps because customers know how to answer them quickly. ” Customer Satisfaction : “How satisfied were you with your experience?”
Tethr
OCTOBER 2, 2020
And how can you turn customer effort into effortless customer loyalty in every interaction? We’ll teach you that and more in “The Anatomy of an effortless service customer interaction.” ” THE BIG TAKEAWAYS: One customer interaction can undermine an entire customer experience.
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