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Key Customer Retention Strategies for Alternative Lenders

CSM Magazine

It is not enough to attract new customers to your services. Customer retention is even more important than customer acquisition. More than that, customer retention is the best form of marketing. Customer education programs are not new. You have to encourage their loyalty. Bottom Line.

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Customer Retention Strategies: 16 Methods for Retaining Customers

JivoChat

People have a lot of options these days, so if you don’t have good customer retention strategies , your business won’t be as stable or profitable. It costs five times as much to win a new customer as it does to retain an existing one. In this post, we’ll reveal why you should start focusing on customer retention and when.

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7 Proven Strategies to Retain Your Customers During The Pandemic

Nicereply

The only certain thing is how most business owners, growth strategists, and start-up founders, are well aware of the significance of customer retention. reports that a surge in customer retention by 5% can increase the company’s profitability by 95%. You can’t bring back customers with random discounts.

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10 Customer Engagement Ideas to Boost Your Business

CSM Magazine

By offering exclusive rewards to loyal customers and promptly responding to their feedback, the coffee shop not only encourages repeat purchases but also fosters a sense of loyalty among its patrons. If hosting physical events is not feasible, consider hosting webinars instead.

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How to Optimize Customer Journey Stages to Deliver Consistent Value

Totango

In this blog, we’ll look at how the customer journey has been reconceived around the image of a flywheel that integrates both the pre-sales and post-sales steps in the process. Mapping the Stages of Today’s Customer Journey. The SaaS business model has transformed contemporary understanding of customer journey stages.

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Top Ways To Keep Your Customer Informed In 2022

CSM Magazine

Other than building loyalty, this also ensures that your customers will act as brand ambassadors for your business, and spread the word about your product or service, resulting in better brand awareness, better positioning of your business, etc. 9 best ways to inform your customers in 2022. Host webinars.

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Exploring the best digital marketing channels to promote your eCommerce Business

JivoChat

Content marketing refers to creating valuable information for existing and potential customers. . Northern Brewer is one eCommerce brand that has a top-notch content marketing strategy. This home brewing company has an entire section dedicated to customer education, from homebrewing 101 to the video library and sugar calculator. .