ViiBE Blog

AUGUST 25, 2021

The simplest and the most direct, CSAT surveys are considered key business performance indicators when it comes to measuring customer satisfaction. The survey response is typically stated in percentage and range within: Very unsatisfied (0%) Unsatisfied (20%) Neutral (60%) Satisfied (80%) Very satisfied (100%). Request a free demo.

Automotive 98

Automotive Brand ambassadors Transportation Construction 98

Totango

SEPTEMBER 20, 2022

You also can use tools such as customer satisfaction monitoring and surveys to elicit feedback. Turn Satisfied Customers into Your Biggest Brand Advocates. Satisfied customers can be your best brand ambassadors and can improve your customer enablement efforts in the process. The post What is Customer Enablement?

B2B 88

B2B SaaS Education Brand ambassadors 88

customer sure

DECEMBER 6, 2023

Loyal customers are not only more likely to make repeat purchases, but they are also valuable brand ambassadors who can influence others through positive word-of-mouth, reviews and social media interaction. If you’d like to learn more about us, what we do and how CustomerSure works, sign up for a free demo here.

Customer Experience 62

Customer Experience Brand ambassadors Healthcare Journey mapping 62

CSM Magazine

JULY 18, 2024

Here’s a peek at the compelling advantages that make influencer marketing not just a good choice but a necessary strategy for contemporary brands: Trusted Voice in a Crowd of Ads Influencers come pre-loaded with credibility, serving as human’ trust marks’ for their audience.

Marketing 52

Marketing Sales Advertising Brand ambassadors 52

Tethr

OCTOBER 2, 2020

Are our customer interactions creating happy customers, loyal brand ambassadors? Our platform removes the natural limitations of a survey-based score and increases your ability to score both effort and agent behaviors at-scale across all of your customer interactions. of survey responses) x 100 = % of satisfied customers. “On

Customer effort 104

Customer effort Customer Care Coaching Surveys 104

JivoChat

APRIL 8, 2021

Engagement tools can improve the relationship between your brand and customers, as they enable you to go beyond business transactions to understand people’s emotional needs. In turn, that will encourage them to stick with your brand. Acquire Loyal Brand Ambassadors. Customer surveys. Source: SurveyMonkey.

Sales 52

Sales Chatbots Brand ambassadors Surveys 52

Solvvy

SEPTEMBER 17, 2022

Some people are visual learners, so video demos or tutorials will be the most valuable to them. But it can also benefit your company by helping create brand ambassadors who are strong advocates of your products or services. Supports Different Learning Styles. Different people learn in different ways.

Customer Service 62

Customer Service Self service Engineering Customer Support 62