Totango

SEPTEMBER 20, 2022

Offering customized upsells geared toward customer needs and product usage patterns. Higher retention creates more opportunities for upsells and referrals, increasing revenue. Likewise, better customer outcomes promote more sales from customer renewals, upsells, and referrals. Educate Customers on How to Succeed.

B2B 88

B2B SaaS Education Brand ambassadors 88

Talkdesk

FEBRUARY 5, 2021

They’ve made it clear that they are retailers’ biggest brand ambassadors. . Similarly, video platforms like Instagram and TikTok have been hot, particularly for brands that cater to Gen-Z and Millennials. Video commerce has become a great tool not just for consumer education, but also for upselling and cross-selling.

Contact Center 87

Contact Center Brand ambassadors Consulting Consulting 87

Fonolo

JULY 5, 2023

How they approach upselling opportunities Upselling is something that all your customer-facing employees should be doing — not just sales. ” “Is Brand X more or less {expensive/popular/quality/fun} than Brand Y?” 30 Call Center Tips and Tricks You Can’t Live Without 3.

Surveys 104

Surveys Brand ambassadors Sales Advertising 104

Global Response

FEBRUARY 28, 2024

Increased sales opportunities Call center agents are trained to capitalize on upselling and cross-selling opportunities. Global Response has worked across all industries, from retail to healthcare to education, providing top-notch customer service. And during slower periods, they can scale down to save money and increase efficiency.

Call Center 62

Call Center Customer Experience outsourcing Brand ambassadors 62

Integrity Solutions

MAY 23, 2023

Based on what we know about connection, you should prioritize existing clients (for upselling and cross selling purposes), past clients and potential referral partners. Prospecting and Meeting Customer Needs Buyers are constantly self-educating and getting far down the buying path before ever engaging with a salesperson.

Sales 91

Sales Coaching Brand ambassadors B2B 91

JustCall

APRIL 22, 2022

This could mean launching new features to accommodate customers’ expectations or educating them through a knowledge pool of guides, whitepapers, blogs,and even on demand webinars. Loyal customers today could be brand ambassadors tomorrow. Loyalty is a brand”. Satisfaction is a rating. Shep Hyken.

Customer Service 52

Customer Service Coaching Brand ambassadors Feedback 52

SmartKarrot

OCTOBER 8, 2021

Role: Director of Customer Success Location: Remote, San Francisco, CA, US Organization: OMEGA POINT (OMPNT) As a Director of Customer Success, you will focus on customer success as it relates to revenue growth (renewals & upsell). Act as a brand ambassador, develop and nurture relationships with key customer decision-makers.

Brand ambassadors 3

Brand ambassadors Upselling Customer advocacy Accountability 3