Etech GS

JULY 25, 2019

It’s clear that good old word-of-mouth marketing comes off as more genuine and persuasive, which is why it’s extremely important to wow your leads and nurture them into becoming first your die-hard customers and finally your brand ambassadors. Michael Deane is one of the editors of Qeedle , a small business magazine.

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Brand ambassadors Advertising Gamification Entertainment 40

CSM Magazine

MARCH 14, 2025

The Evolution of Gamified Loyalty Programs Gamification has become a core strategy in modern loyalty programs, blending elements of playfulness with customer engagement. Programs showcase how gamification reinforces customer engagement while building a sense of accomplishment.

Gamification 52

Gamification Entertainment Brand ambassadors Personalization 52

CSM Magazine

JUNE 10, 2021

One great way to do this is by turning the contact centre team into brand ambassadors. For example: Share a brand story – stories enable us to create a sense of purpose that is particularly powerful in motivating people. Then, make sure that people stand up and take notice.

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Gamification Brand ambassadors Analytics Enterprise 105

CSM Magazine

APRIL 15, 2021

Here, he kickstarts the road to recovery with three tips on how to turn your agents into brand ambassadors. Turn Contact Centre Representatives Into Brand Ambassadors. Gamification – there are many ways to turn agents into brand ambassadors using your very own brand story.

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Brand ambassadors Gamification Morale Best practices 52

CSM Magazine

SEPTEMBER 9, 2022

Build a brand ambassador programme – to help agents put your customer service vision into practice. Make this brand story part of the agents’ mindset so it becomes second nature when interacting with customers, whatever the channel. Offer rewards to those who share their brand story successes and learning, with others.

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Customer Service Brand ambassadors Gamification Morale 52

CSM Magazine

AUGUST 4, 2023

These engaged customers, in turn, share their delightful experiences with friends and family, acting as brand ambassadors and attracting new customers to the coffee shop. Thus, it is essential to capitalize on review sites such as Yelp!

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Brand ambassadors Gamification Entertainment Education 52