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These engaged customers, in turn, share their delightful experiences with friends and family, acting as brandambassadors and attracting new customers to the coffee shop. Host Events & Webinars Events provide people with an opportunity to come together in a physical space to discuss common interests and related topics.
You can educate your customer base with assets such as webinars, blog posts, and email sequences. One of the most effective ways to nurture brandambassadors and retain customers is to create a community around your product. Use Gamification. Gamification is perfect for online customer retention.
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