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5 Top Customer Service Articles of the Week 12-20-2021

ShepHyken

Proactive customer engagement from the contact center will turn reactive customer support agents into brand ambassadors. Authority Magazine) As part of my series about the five things a business should do to create a Wow! A cause or social issue contributes to the customer experience, especially with Gen Z.

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10 Things You Can Do That Lead to Customer Loyalty

CSM Magazine

Loyal customers not only contribute tomore revenuebut also serve as brand ambassadors, spreading positive word-of-mouth and driving new business. Here are ten actionable strategies to foster customer loyalty and keep your clients coming back.

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Tips for Building a Sales Funnel That Puts Customers First

CSM Magazine

This attention to detail not only keeps customers coming back but transforms them into brand ambassadors who proudly recommend Apple products to friends and family. From their Genius Bars to their easy-to-navigate devices, they prioritize customer needs at every touchpoint.

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Celebrating Customer Service Week: A Heartfelt Thank You to All Our Customer Service Heroes

CSM Magazine

Join the Celebration For businesses, Customer Service Week is an opportunity to reflect on how we can better support and empower the people who serve as our brand ambassadors. At your service, Ian Miller, Editor CSM Magazine Happy Customer Service Week to our heroes—we see you, we value you, and we thank you!

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Why Your First 100 Customers Will Make or Break Your Business

CSM Magazine

When customers see their suggestions being implemented, they feel valued and invested in your brands success. Such a dynamic relationship can foster long-term loyalty, turning early adopters into brand ambassadors. This revenue, while modest, can cover operational costs and fund improvements.

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Turning Customer Complaints into Better Business

CSM Magazine

Customers who share news of your products and service or praise you quite publicly on these channels can actually become brand ambassadors and deliver the sort of boost that would eat into a marketing budget. It is best to have happy customers on your side. And they can recruit you more followers if you keep them sweet.

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5 Habits of Exceptional Customer Service Managers

CSM Magazine

Satisfied customers are the best brand ambassadors. Ian Miller is the Editor of CSM Magazine – the leading resource and community for customer service managers and professionals. Above all else, a CSM must practice empathy for team members who often have complex backgrounds, lives, and situations. Customers are always first.