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If they work from a single script no matter who comes to talk to them, well, they need to do some homework. Upselling your product to Dan is nearly impossible. Take note and try to replicate that experience so that other customers can become your brandambassadors. Each of them unique and requiring a different approach.
Based on what we know about connection, you should prioritize existing clients (for upselling and cross selling purposes), past clients and potential referral partners. Salespeople have to buy into the brand they represent because buyers will pick up on if they don’t. It isn’t. It’s more than that.
This plan can be made using structured cold calling scripts. Cold calling scripts can help you keep the conversation going with a prospect without worrying about pauses in the conversation. Thus, using cold calling scripts can help you fill in awkward pauses in the call. . 1 For Sale by Owner Script (FSBO).
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