Nicereply

JANUARY 14, 2021

Another great option to boost customer loyalty would be the use of packages to upsell more products and products after the buyer’s first purchase. By responding quickly and resolving their issues with concern and respect, you can convert a dissatisfied buyer to a brand ambassador.

Brand ambassadors 75

Brand ambassadors Customer retention Government Upselling 75

Totango

MARCH 2, 2021

But from the SaaS customer’s perspective, pre-sales and post-sales experience are all part of the same experience of your brand, and both figure into the customer’s decision whether or not to renew their subscription of your product. Product webinars. Email campaigns that are activated during the set-up stage of a free trial.

Upselling 63

Upselling SaaS Brand ambassadors Sales 63

ChurnZero

FEBRUARY 29, 2024

The working relationship between customer success and support teams can make, break, or even supercharge your customer experience, as Jaclyn Mullen of TheLoops showed attendees of ChurnZero’s most recent webinar. Watch Jaclyn’s webinar on demand here, and dig into attendees’ questions below.

Brand ambassadors 52

Brand ambassadors Upselling Metrics Feedback 52

JivoChat

APRIL 8, 2021

Engagement tools can improve the relationship between your brand and customers, as they enable you to go beyond business transactions to understand people’s emotional needs. In turn, that will encourage them to stick with your brand. Acquire Loyal Brand Ambassadors. Video webinars. Group live chat.

Sales 52

Sales Chatbots Brand ambassadors Surveys 52

JustCall

APRIL 22, 2022

This could mean launching new features to accommodate customers’ expectations or educating them through a knowledge pool of guides, whitepapers, blogs,and even on demand webinars. Loyal customers today could be brand ambassadors tomorrow. Loyalty is a brand”. Satisfaction is a rating. Shep Hyken.

Customer Service 52

Customer Service Coaching Brand ambassadors Feedback 52

SmartKarrot

DECEMBER 19, 2022

Provide clients with training and webinars. Act as the main point of contact, defining success plans with key deliverables, and ensuring your accounts are getting the most out of the services, resulting in renewal and upsell opportunities. Manage and grow relationships with Key Clients (stakeholders).

Brand ambassadors 19

Brand ambassadors Upselling Education Accountability 19