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And unlike yesteryear’s callcenters, contemporary callcenterassociates are involved in everything from sales support to data entry to reservations and more! For advanced callcenter duties or multi-national platforms, fluency in multiple languages is part of a desirable callcenter rep job description.
And unlike yesteryear’s callcenters, contemporary callcenterassociates are involved in everything from sales support to data entry to reservations and more! For advanced callcenter duties or multi-national platforms, fluency in multiple languages is part of a desirable callcenter rep job description.
Depending on the current business climate and your industry , your business may have to shift from inbound to outbound communication, and vice versa. The ability to recognize quickly changing circumstances, and adjust accordingly, is one advantage TeleDirect’s businessprocessoutsourcing (BPO) callcenter services provides.
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