12 Questions You Should Ask When Interviewing an Outsourcer
Nicereply
AUGUST 3, 2021
At some point, the inquiries and questions from customers can be too much to handle internally. For many companies, outsourcing is the best next move. How can you be sure you’re putting your customers in good hands? You won’t be able to train them on complex tickets, and they may be limited to email support.
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