Merchants
JUNE 14, 2019
This gap between CX goals and results was the topic of Merchants presentation at the CX Africa 360 conference. The post The artificial CX reality gap appeared first on Business Process Outsourcing Services | Merchants. Find out more.
TeleDirect
JUNE 2, 2021
No matter what type of work schedule you’re looking at, TeleDirect’s business process outsourcing (BPO) platform assists your business or non-profit with everything from inbound & outbound services to lead response management and much more. Make good use of conference rooms. Deploy hand sanitizer stations.
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Quality Contact Solutions
DECEMBER 10, 2021
In their November 3rd issue, Forbes magazine published a report from The Conference Board, which gave their predictions for? Global supply chain issues, labor challenges, COVID-19, which won’t go away, and inflation resulting from the previously mentioned threats are expected to continue challenging businesses.
Merchants
NOVEMBER 15, 2018
Three of Merchants subject matter experts, Ilse Hess, Eugene Merckel and Yusuf Adams attended and presented their work at the conference this November. The post Gold at the ContactCentreWorld Awards in Prague 2018 appeared first on Business Process Outsourcing Services | Merchants.
Talkdesk
JANUARY 9, 2019
Whether you are a retail company scaling up for the holiday season, a health insurance company scaling up for open enrollment, a business process outsourcer scaling up and down for new projects from clients, or a travel company scaling up for the summer season, there is a way you can scale up and down easily.
Anexa BPO
NOVEMBER 6, 2022
A topic that received wide attention at the conference was contact center solutions, along with the automation of tasks and internal processes as they apply to workers and their day-to-day. The high profile of EXPO RC only emphasizes the critical role that customer service – in all its evolving forms – plays in today’s business wins.
Anexa BPO
OCTOBER 1, 2021
Prior to COVID-19, business at all levels was conducted primarily in person, and for some companies, necessitated an inordinate amount of travel to facilitate business dealings. These meetings took place in hotels, conferences, restaurants, board rooms – and even on the golf course.
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