Business Process Outsourcing Conference outsourcing 
Merchants
JUNE 14, 2019
This gap between CX goals and results was the topic of Merchants presentation at the CX Africa 360 conference. The post The artificial CX reality gap appeared first on Business Process Outsourcing Services | Merchants. Find out more.
Global Response
JANUARY 9, 2023
68% of US-based businesses outsource some of their business processes—including, commonly, customer service. But is outsourcing your customer service a smart business move? However, outsourcing any business process must always be undertaken carefully to avoid potential pitfalls.
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Quality Contact Solutions
DECEMBER 10, 2021
In their November 3rd issue, Forbes magazine published a report from The Conference Board, which gave their predictions for? Global supply chain issues, labor challenges, COVID-19, which won’t go away, and inflation resulting from the previously mentioned threats are expected to continue challenging businesses.
TeleDirect
JUNE 2, 2021
No matter what type of work schedule you’re looking at, TeleDirect’s business process outsourcing (BPO) platform assists your business or non-profit with everything from inbound & outbound services to lead response management and much more. Make good use of conference rooms. Deploy hand sanitizer stations.
Anexa BPO
OCTOBER 1, 2021
Prior to COVID-19, business at all levels was conducted primarily in person, and for some companies, necessitated an inordinate amount of travel to facilitate business dealings. These meetings took place in hotels, conferences, restaurants, board rooms – and even on the golf course.
Merchants
NOVEMBER 15, 2018
Three of Merchants subject matter experts, Ilse Hess, Eugene Merckel and Yusuf Adams attended and presented their work at the conference this November. The post Gold at the ContactCentreWorld Awards in Prague 2018 appeared first on Business Process Outsourcing Services | Merchants.
Global Response
MARCH 26, 2024
Deciding to partner with a business processing outsourcing (BPO) vendor is a strategic move for companies of all sizes. It streamlines processes, saves money, and improves the overall quality of customer service. This ensures they are familiar with the regulations and operational standards relevant to your business.
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