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Best Practices for Call Center Quality Assurance

TeleDirect

TeleDirect, the leader in business processing outsourcing (BPO) call center services, takes quality seriously. Legendary performances aren’t limited to the sporting arena or entertainment field. Get the BPO expertise you need with TeleDirect’s call center services and other outsourced solutions.

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LIVE COMMERCE: How BPO / Outsourcing Companies Can Support Commerce as an EVENT

Anexa BPO

The world of commerce has seen a dramatic new format – one that blends entertainment with interactive and instant purchasing. Because live commerce is entertaining and immersive, it can accelerate conversion, telescoping customer decision journeys all the way from awareness to purchase. Reach out today.

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The Future of Work: BPO Outsourcing Companies Show Up Everywhere

Anexa BPO

When studying a cross-section of industries, the potential for automating various processes varies widely and presents an interesting snapshot of the future of work. What is the common thread across all deployment processes of automation? Anexa can help set your business up for success in the world of automation. Have questions?

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One Bad AI Experience Could Drive Customers Away, Acquire BPO Study Warns

Acquire BPO

When asked how likely they’d consider a different brand after a frustrating experience with an AI chatbot, 70% of consumers said they’d take their business elsewhere after just one bad experience. .” ” Visit the 2024 AI in Customer Service Survey at Acquire BPO’s website for the complete survey results.

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Acquire BPO Survey Report Press Release

Acquire BPO

When asked how likely they’d consider a different brand after a frustrating experience with an AI chatbot, 70% of consumers said they’d take their business elsewhere after just one bad experience. .” ” Visit the 2024 AI in Customer Service Survey at Acquire BPO’s website for the complete survey results.

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Celebrating 25 Years of EXPO RC

Anexa BPO

In addition, a Tex-Mex theme prevailed through the entertainment elements of the event – which serves to raise the profile on the importance of the Spanish-speaking market across all industries. The high profile of EXPO RC only emphasizes the critical role that customer service – in all its evolving forms – plays in today’s business wins.

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Anytime, All-the-Time Availability & On-Point Promotion – How TeleDirect Optimizes Event Reservations and Bolsters Business Growth

TeleDirect

With TeleDirect , our outsourced reservation solutions are an effective, affordable option for any sized business or non-profit organization. . Entertainment event booking. TeleDirect’s outsourced reservation support will help you achieve: Optimal attendance. Don’t let subpar event reservations derail your next big idea.