Business Process Outsourcing, Inbound sales and Outbound sales

The Best CX Is Derived From the Best Sales Leadership

Anexa BPO

SEPTEMBER 2, 2022

At the end of the day, the ideal sales or CX professional will have above-average skills when it comes to problem-solving, negotiation, communication, empathetic listening, and goal setting. Where should your business be looking for this type of professional? Where should your business be looking for this type of professional?

Sales

Sales Real estate Outbound sales Inbound sales

Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

SEPTEMBER 9, 2023

Call center outsourcing refers to a strategic business decision made by a company to delegate its customer support inquiries from a third-party source often called a Business Process Outsourcer (BPO) rather than hiring an in-house team of employees.

Best practices

Best practices outsourcing Call Center virtual call center

Customer Contact Central

The Best CX Is Derived From the Best Sales Leadership

Call Center Outsourcing: Pros, Cons, and Best Practices

Stay Connected