article thumbnail

Service Spotlight: Real Results for Real Estate

TeleDirect

Success in real estate depends on a host of factors. You’ll note that many of the top real estate firms consistently earn high marks for customer service, revenue ranks, market share, and more. If you’re in the real estate industry and currently use BPO services, you already know the tremendous advantage they provide.

article thumbnail

Benefits of a Virtual Assistant in Real Estate

Ansafone

A virtual assistant can be a great asset to any busy real estate agent. A … Benefits of a Virtual Assistant in Real Estate Read More ». The post Benefits of a Virtual Assistant in Real Estate appeared first on Ansafone Contact Centers. Doing this on your own can quickly wear down any agent.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

On-demand Economy Drives Customer Service as a Service – From Home…

TechSee

While some companies may choose to hire on-demand call center agents, many choose to contract with business process outsourcing firms (BPOs) who provide call center services for a fee. These Business Process Services, or BPS, benefits stretch beyond the usual techniques of offshore labor and technology automation.

article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

You may also enjoy reduced real estate and facilities costs. If your procurement and vendor management functions are not well equipped to support both the initial outsourcing and ongoing management of an OSP, we highly recommend finding a business partner to help navigate this process.

article thumbnail

The Top Three Vendor Management Priorities Explained

COPC

From pivoting on pay-for-performance metrics and decreasing their real estate footprints to designing new cost structures and doing site reviews virtually, vendor management organizations (VMO) are doing their best to navigate the business effects of COVID-19. Optimizing virtual management and supplier business planning. “The

article thumbnail

The Best CX Is Derived From the Best Sales Leadership

Anexa BPO

These specialists can come from extremely diverse industries such as insurance, retail, travel, real estate, event promotion and more. Where should your business be looking for this type of professional? To answer that question, look no further than one of the leading BPO outsourcing companies.

Sales 52
article thumbnail

The Impact of and Opportunity for Virtual Agents on Call Center Outsourcers

Xaqt

The offshore business process outsourcing industry is likely to be the hardest hit. Even before the global pandemic, Contact Center and Business Process Outsourcers (BPOs) were facing new headwinds and competitive pressures. "I do expect cognitive and robotic automation projects to lead to some job loss.