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The Two (or Four) Main Types of Call Centers

TeleDirect

TeleDirect , a recognized leader and innovator in the call center & business process outsourcing (BPO) field, has assisted hundreds of clients with our proven customer communication platform. Inbound call centers assist with everything from order processing to customer service and more.

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How Hiring a Call Center Supports Your Business Goals in 2019

TeleDirect

TeleDirect’s call center platform has plenty of built-in business-friendly tools and resources to boost revenue, increase customer satisfaction, and help you re-focus on what you do best! How can a professional outsourced call center do all this and more? Telesales & upsells. It all starts with getting the right assistance.

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Inbound vs Outbound Call Centers: Which is Right for Your Business?

TeleDirect

TeleDirect , a premier business process outsourcing (BPO) provider of call center platforms and other critical client communication tools, offers expertly outsourced inbound call centers and outbound call centers. Want to ensure your next big seminar gets the most people in the seats? Order processing.