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You must assist the call center in ensuring the accuracy of its quality measurement procedures. Calibration sessions serve this purpose for call centers. This article decodes the function and best practices for callcalibration. Key Points: Call Center Calibration measures how well the call center works as a whole.
The fact that you can submit a request with JustCall engineers to expand this library of integrations is a cherry on the cake! If anything, the UI design of JustCall is well-calibrated with strategic focal points, intuitive design elements, and interactive components that make the user experience delightful.
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