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Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Interactive agent scripts from Zingtree solve this problem. Agents can also send feedback directly to script authors to further improve processes.
As you aim to bring your proofs of concept to production at an enterprise scale, you may experience challenges aligning with the strict security compliance requirements of their organization. Optionally, you can commit to third-party version control systems such as GitHub, GitLab, or Enterprise Git.
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