25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency
Callminer
AUGUST 1, 2017
A former Verizon Wireless executive, she has over two decades of experience in sales, customer service, and HR. Isolating the most important behaviors at the agent and team level reinforcing them consistently thorough training, recognition, calibration, and call coaching. Karin Hurt. LetsGrowLeaders.
334 
Let's personalize your content