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As many businesses discovered, telemarketing proved to be an efficient model for driving sales. Unethical telemarketers employed unscrupulous tactics, consumers began to feel harassed by the plethora of nuisance calls and, by the late 1990s, it looked like the end was near for outbound. Welcome to the age of customer engagement.
As many businesses discovered, telemarketing proved to be an efficient model for driving sales. Unethical telemarketers employed unscrupulous tactics, consumers began to feel harassed by the plethora of nuisance calls and, by the late 1990s, it looked like the end was near for outbound. Welcome to the age of customer engagement.
Customers frequently go there when they need assistance very away, and it may be a crucial outboundsales channel. They know that when clients are pleased with the calibre of service, word-of-mouth marketing grows. Any company that needs to interact with consumers must have a call center.
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