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Acceleration of Digital Transformation

24-7 InTouch

According to McKinsey & Company, more than 50% of brands are investing in digital strategies today for a competitive advantage or to refocus their entire business around digital technology. In comparison, a similar survey in 2017 indicated the same percentage were implementing digital strategies solely for the associated cost savings. .

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The Omnichannel Evolution – Create An Omnichannel Call Center

Dialer 360

An omnichannel virtual call center is multi-channel customer experience strategy. These omnichannel cloud call center solution to communicate together. This is a typical experience as you have to tell customer service reps as your account number moments after your input into the IVR system. Save Costs.

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The Omnichannel Evolution – Create An Omnichannel Call Center

Dialer 360

An omnichannel virtual call center is multi-channel customer experience strategy. These omnichannel cloud call center solution to communicate together. This is a typical experience as you have to tell customer service reps as your account number moments after your input into the IVR system. Save Costs.