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The Ultimate TCPA Compliance Checklist [A Step-by-Step Guide]

ROI CX Solutions

In addition to obtaining the consent, you need to keep accurate, secure documentation verifying that you have it. 2: National Do Not Call Registry A crucial element of TCPA compliance is respecting the National Do Not Call (DNC) Registry. Get a free quote today for your companys TCPA-compliant call center solutions!

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3 Ways to Use Slack to Improve Your Phone Support Efforts

Talkdesk

Talkdesk Product Manager Alex Willen and Slack Account Manager Jesse Elliott discussed Slack’s new functionalities as relates to phone support teams in our webinar “Using Slack to Reinvent the Call Center Experience.” Slack modernizes traditional (and sometimes ineffective) call center features.