Call center experience Management Telemarketing 
Quality Contact Solutions
MARCH 29, 2021
By Michelle Perry, Operations Manager. Most everyone has experienced a telemarketing scenario like the following. You have had a long day, you’re tired, you answer the phone, and it’s a telemarketer. In many ways, telemarketing and telemarketers get a bad wrap. What is telemarketing? Absolutely!
Quality Contact Solutions
SEPTEMBER 10, 2021
Regardless of how you feel about telemarketing, the? Telemarketing is relevant and very effective. However, that doesn’t mean that telemarketing as a stand-alone tactic works for every business.? But is email considered a telemarketing approach and should it be added to your telemarketing strategy?
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Quality Contact Solutions
DECEMBER 16, 2020
By Nathan Teahon, Strategic Account Manager. Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. In B2B Telemarketing , you are typically calling someone that is not expecting your call.
ROI CX Solutions
DECEMBER 17, 2024
Though you are calling on behalf of a legitimate business, some of your telemarketing practices may not comply with the Telephone Consumer Protection Act (TCPA). Staying up-to-date : Regularly review TCPA updates and train your team to comply with changing telemarketing laws. What does TCPA stand for?
Quality Contact Solutions
JUNE 15, 2021
Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Outsource telemarketing supervisors coach both veterans and new agents, so they must communicate appropriately to their audience. That’s why companies use outsource telemarketing firms. Communication: ?
Quality Contact Solutions
JUNE 12, 2020
By Nathan Teahon, Strategic Account Manager. In the world of inbound call center outsourcing, many things are going to factor heavily in deciding which call center to use for inbound call handling. call centers. Still, there are several reasons why telemarketing services are best in the U.S.
Quality Contact Solutions
DECEMBER 16, 2020
By Nathan Teahon, Strategic Account Manager. Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. In B2B Telemarketing , you are typically calling someone that is not expecting your call.
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