Quality Contact Solutions

DECEMBER 16, 2020

Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script. Nathan’s experience?has

Telemarketing 97

Telemarketing Scripts B2B Call Center 97

Quality Contact Solutions

DECEMBER 16, 2020

Recently I was asked what the key was to create a robust B2B Telemarketing Script. Many books have been written on creating calling scripts for telemarketing services. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script. Nathan’s experience?has

Telemarketing 52

Telemarketing Scripts B2B Call Center 52

Quality Contact Solutions

NOVEMBER 5, 2021

To learn more about how to choose an appointment setting company, check out these resources: 3 Crucial Tips For Choosing a B2B Telemarketing Services Provider. Find the Love of Your (Business) Life with this Call Center Requirements Checklist. How to Select a Third-Party Call Center Services Company.

Telemarketing 98

Telemarketing outsourcing B2C B2B 98

Quality Contact Solutions

MAY 4, 2021

Finding an inbound call center outsourcing provider doesn’t have to be complicated or overwhelming. Here are seven inbound call center outsourcing tips for finding the right partner to support your business. Why do they call? Is it a sales call, customer service, or a technical support call?

outsourcing 98

outsourcing Call Center Calibration Abandon rate 98

Talkdesk

AUGUST 17, 2016

In yesterday’s blog post , we gave tips #1-5 for helping your call center agents to succeed. This eliminates uncomfortable calls and sets the agent (and customer) up for success (which also coincides with tips #1 and #8). Many times call center job opportunities are for those just entering the job market.

Call Center 41

Call Center Telemarketing Morale call center software 41

NobelBiz

MAY 22, 2022

Jennifer Brown Jennifer has 35 years in the call center industry, with the last 25 spent in leadership. Responsible for sales training, supervisor to telemarketing, sales & service. She has managed multiple call centers in the US. What are the logistical needs and challenges your call center agents will face?

call center workforce 52

call center workforce Call Center Management Gamification 52