Quality Contact Solutions

JUNE 15, 2021

Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Outsource telemarketing supervisors coach both veterans and new agents, so they must communicate appropriately to their audience. That’s why companies use outsource telemarketing firms. Communication: ?

Telemarketing 52

Telemarketing outsourcing B2C Coaching 52

Quality Contact Solutions

MAY 4, 2021

Watch a couple of quick YouTube videos to get the gist and give it a go yourself? Call someone who has done it and ask for help? Tina has over 25 years of call center experience with both inbound and outbound B2B and B2C programs. Tina Lisell is a Senior Operations Manager for Quality Contact Solutions.

outsourcing 98

outsourcing Call Center Calibration Abandon rate 98

NobelBiz

MAY 22, 2022

Jennifer Brown Jennifer has 35 years in the call center industry, with the last 25 spent in leadership. Responsible for sales training, supervisor to telemarketing, sales & service. She has managed multiple call centers in the US. She started as a rep. This definitely speaks to attributes-based hiring.

call center workforce 52

call center workforce Call Center Management Gamification 52