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Penny Reynolds Leads Seminar on Supervisor Performance with Call Center Coach

CX Global Media

There are people in the contact center industry that have more than persevered, they have thrived and positively impacted thousands of people along the way. Penny Reynolds, co-founder of The Call Center School, is one of those people in the contact center industry. What Penny will cover in this free training seminar….

Coaching 263
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15 Powerful Call Center Training Methods

Fonolo

What is call center training? Call center training is any course, seminar, video, coaching session or other activity that teaches the skills and behavior required for success in a call center. Call Center Training Best Practice. Mentoring or coaching. One-on-One.